2-star hotel

Hostal Santa Cruz

4.5 · 265 reviews Plaza de Santa Cruz, 6, 2do, Centro, 28012 Madrid, Spain

Down-to-earth 2-star hotel in central Madrid, steps from Plaza Mayor. Clean, comfortable rooms with free Wi-Fi and easy access to nightlife and pedestrian streets.

City Center Free Wi-Fi Kid-friendly Restaurant Comfortable
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free
Location Plaza de Santa Cruz
Air Conditioning Available
Kid-friendly Yes
Parking Not Available
Pets Not Allowed
Editorial

Hotel overview

Set in the heart of Madrid’s historic district, this 2-star hotel offers straightforward accommodations with a focus on simplicity and practicality. Guests can enjoy tidy, air-conditioned rooms that provide a quiet retreat despite the lively surroundings. Free Wi-Fi keeps visitors connected, while a small in-house restaurant caters to basic dining needs.

Located near iconic pedestrian shopping streets, the property is an ideal base for exploring Madrid’s architecture, vibrant nightlife, and key attractions like Plaza Mayor and Mercado de San Miguel. Although rooms are modest and some features limited, the clean environment and friendly hostal atmosphere provide good value for budget-conscious travelers or those seeking extended stays.

While parking is not available and the property is not pet-friendly, families with children will appreciate the kid-friendly approach. Some guests noted room sizes are compact and amenities minimal, but the central location and helpful staff create a practical and pleasant experience for many visitors.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Prime Central Location

Steps from Plaza Mayor and major shopping streets, perfect for exploring Madrid on foot.

Free Reliable Wi-Fi

Complimentary internet access ensures easy connectivity throughout the stay.

Kid-friendly Environment

Accommodates families with children in a welcoming and practical setting.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

12 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.5 / 5

265 verified guest reviews

  • 5 65%
  • 4 28%
  • 3 5%
  • 2 1%
  • 1 1%
Clean Rooms Comfortable Beds Compact Room Size Friendly Staff Quiet Despite Downtown

Ľubomíra Kováčová.

Stayed 5 month ago

“The location of this place is incredible. The room is VERY CLEAN. The bed is very comfortable. The toilet is a bit small, it could be challenging for some people. Our room had two balconies with great views. The streets currently weren't so loud. I kinda missed a mirror in the room, some glasses for water and maybe silverware. I'd definitely stay here again.”

ChunTung Lau.

Stayed 6 month ago

“The best accommodation in Madrid! It is in the perfect location, just a few minutes walk from station Sol or plaza de mayor. It is also clean and decent. Especially the owner of the hostal. She is super friendly, helpful and show us the hospitality of Spain. It worth every penny, highly recommend if stay in Madrid.”

Natalie Williams.

Stayed 6 month ago

“Hostal is in the perfect central location, because of this it might be a little noisy at night but the rooms are clean and comfortable. Yes a little small but you expect this. We were greeted on check in and then didn't see anyone again, but it didn't matter. Would definitely stay again!”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

4included 4not available

Most loved

Free Wi-Fi Air-conditioned Kid-friendly Restaurant
  • Free Wi-Fi
  • Air-conditioned
  • Kid-friendly
  • Restaurant
  • Parking
  • Pool
  • Pet-friendly
  • Fitness center
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Plaza Mayor Cafes & restaurants line the stately square featuring Philip III's statue.
    0.1 mi
  • Museo Nacional del Prado Extensive art museum with masterpieces by Velazquez, Goya, and El Greco.
    0.8 mi
  • Royal Palace of Madrid Historic 18th-century palace with tours showcasing art and antiques.
    0.9 mi
  • Sol Station Main transit hub, 4 minutes walk from the property.
    4 min walk
  • Adolfo Suárez Madrid-Barajas Airport Accessible in 32 minutes by car or 51 minutes via public transit.
    32 min car
Practical guide

Stay essentials

Practical details to know before you check in.

Check-in & Check-out

Standard hotel times apply; inquire directly for specifics.

Internet

Complimentary Wi-Fi provided throughout the property.

Parking

No parking facilities available on site.

Pets

Pets are not permitted at this hotel.

Air Conditioning

Rooms are equipped with air conditioning for comfort.

Kid-friendly

Welcoming environment suitable for travelers with children.

On-site Dining

Basic restaurant available for convenient meals.

Questions travelers ask

FAQ

Yes, complimentary Wi-Fi is provided throughout the property.

Pets are not allowed at this hotel.

It is within walking distance to Plaza Mayor, Museo del Prado, and the Royal Palace.

The hotel does not offer parking facilities.

Yes, all rooms feature air conditioning.

Yes, it is kid-friendly and accommodates families.

The Adolfo Suárez Madrid-Barajas Airport is about 32 minutes by car or 51 minutes via public transit.
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